Kachita Spell Store Privacy Policy

Last Updated: September 13, 2026

NOVUM ENTERPRISES INC ("Novum Enterprises," "we," "us," or "our") operates the Kachita Spell Store mobile application (the "App") and related online services available through Kachita Spell.

This Privacy Policy explains how we collect, use, disclose, protect, retain, and delete information when you use the Kachita Spell Store App, visit our website, create an account, place an order, or otherwise interact with our services.

By using the App or our services, you acknowledge that you have read and understood this Privacy Policy.

1. Developer Information

App Name: Kachita Spell Store

Developer: NOVUM ENTERPRISES INC

Google Play Package: com.kachita.app

Email: sales@kachitaspell.com

Phone: +1 (786) 563-9980

Address:
9211 SW 40th St, 2nd Floor
Miami, FL 33165
United States

2. Information We Collect

Depending on how you use the App and our services, we may collect information that you provide directly to us and certain information that is collected automatically when you use the App.

Information You Provide Directly

When you create an account, place an order, contact us, or use certain features of the App, we may collect:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Account information
  • Order and purchase information
  • Customer service communications
  • Information you voluntarily provide to us

Payment Information

When you make a purchase through the App or our online services, payment information may be processed by third-party payment providers.

We may receive information such as payment confirmation, transaction status, billing information, and limited payment-related information necessary to process and fulfill your order.

We do not intend to store complete payment card numbers on our own systems when payment processing is handled by third-party payment providers.

Device and Technical Information

When you use the App, certain technical information may be collected automatically, depending on your device, operating system, permissions, and the features you use.

This information may include:

  • IP address
  • Device type
  • Operating system
  • Application information
  • Network information
  • App usage information
  • Device identifiers where applicable
  • Information about interactions with the App

3. How We Use Your Information

We may use information we collect to:

  • Create and manage your account
  • Process and fulfill orders
  • Process payments through authorized payment providers
  • Provide shipping and order tracking
  • Provide customer support
  • Communicate with you regarding your account or orders
  • Send transactional notifications
  • Provide information about products, promotions, and special offers where permitted
  • Improve the App, website, products, and services
  • Analyze usage and performance
  • Detect, investigate, and prevent fraud or unauthorized activity
  • Maintain the security of our systems
  • Comply with applicable laws and legal obligations
  • Enforce our terms and policies
  • Protect our rights, users, employees, and business

4. How We Share Information

We may share information when necessary to operate our business, provide our services, process orders, and provide the services requested by you.

Depending on the services you use, information may be shared with:

  • E-commerce and technology service providers
  • Shopify and related service providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support providers
  • Hosting and cloud service providers
  • Analytics providers
  • Marketing and advertising service providers, where applicable
  • Professional advisors and service providers
  • Government authorities or law enforcement when required by law

These service providers may process information on our behalf and are expected to use the information only for authorized purposes.

We may also disclose information when reasonably necessary to comply with legal obligations, protect our rights, investigate fraud or security issues, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

5. Third-Party Services

The App and our services may use or interact with third-party services, platforms, software development kits (SDKs), payment providers, analytics services, advertising services, and other technology providers.

These third parties may process information according to their own privacy policies.

We encourage users to review the privacy policies of third-party services that they choose to use.

6. Cookies and Similar Technologies

Our website and certain services may use cookies, pixels, SDKs, web beacons, and similar technologies to:

  • Maintain functionality
  • Remember preferences
  • Improve user experience
  • Understand how users interact with our services
  • Measure performance
  • Support analytics
  • Support marketing and advertising where applicable

You may be able to control cookies through your browser or device settings. Disabling certain technologies may affect the functionality of some services.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Data transmitted through our services may be protected using encryption in transit where supported by the applicable service or technology.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our services
  • Maintain user accounts
  • Complete transactions and orders
  • Provide customer support
  • Prevent fraud and abuse
  • Resolve disputes
  • Maintain business and transaction records
  • Comply with legal, tax, accounting, or regulatory obligations
  • Enforce our agreements and policies

When information is no longer required for these purposes, we will delete, anonymize, or otherwise securely dispose of it when reasonably possible and as required by applicable law.

9. Account and Data Deletion

If you have created an account through the Kachita Spell Store App, you may request deletion of your account and associated personal information.

To request account and personal data deletion, please visit our dedicated account deletion page:

Request Account and Data Deletion

On the Delete My Info page, you can submit the information necessary for us to identify your account and process your deletion request.

We will review and process valid deletion requests within a reasonable period and in accordance with applicable law.

Certain information may be retained when necessary to comply with legal, tax, accounting, fraud prevention, security, or regulatory requirements.

Deleting an account does not necessarily cancel or erase transaction records that we are legally required to retain.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

  • The right to request access to personal information
  • The right to request correction of inaccurate information
  • The right to request deletion
  • The right to request information about how your data is used
  • The right to request a copy of certain information
  • The right to object to or restrict certain processing
  • The right to withdraw consent where processing is based on consent
  • The right to opt out of certain marketing communications

To exercise applicable privacy rights, contact us at:

sales@kachitaspell.com

We may need to verify your identity before completing certain requests.

11. Marketing Communications

Where permitted by applicable law, we may send promotional communications about products, services, promotions, or special offers.

You may unsubscribe from promotional email communications by using the unsubscribe option included in the communication.

You may continue to receive transactional or service-related communications, such as order confirmations, shipping updates, account notifications, or responses to customer service requests.

12. Children's Privacy

The Kachita Spell Store App is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us at sales@kachitaspell.com so that we can review and take appropriate action.

13. International Users

Our services are operated from the United States. Depending on the services you use, your information may be processed or stored in the United States or other countries where our service providers operate.

By using our services, you understand that your information may be transferred to countries that may have different data protection laws than your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

14. Third-Party Links

Our App or website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.

We encourage you to periodically review this Privacy Policy for the latest information regarding our privacy practices.

16. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise an applicable privacy right, please contact us:

NOVUM ENTERPRISES INC
9211 SW 40th St, 2nd Floor
Miami, FL 33165
United States

Email: sales@kachitaspell.com
Phone: +1 (786) 563-9980

App: Kachita Spell Store
Google Play Package: com.kachita.app